The Future of Mystery Audits in India
How AI and real-time reporting are transforming retail audits across Tier-2 and Tier-3 cities.
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INDIA'S TRUSTED RESEARCH PARTNER
Research that understands India
Mystery audits · Offline retail · Online surveys · CATI · Competitor analysis · B2B/B2C panels
500+
Monthly Audits
2.5L+
Panelists
42+
Cities
Free Consultation
Get quote in 4 hours ⚡
Trusted by leading Indian brands
TVS
Flipkart
CMR
Ipsos
TVS
Flipkart
CMR
Ipsos
OUR SERVICES
End-to-end market research solutions
From on-ground mystery audits to pan-India online panels — we help you hear the real voice of your customer.
Mystery Audit
In-store experience, compliance, competitor check — pan-India auditors with real-time reporting.
Learn moreOffline Retail Audit
Track distribution, pricing, visibility, and promotions across 15,000+ stores in 42+ cities.
Learn moreOnline Surveys
2.5L+ panelists, 22 languages — reach consumers where they are with mobile-first surveys.
Learn moreCATI / Telephonic
Computer Assisted Telephone Interviews with trained multilingual interviewers.
Learn moreCompetitor Analysis
Deep-dive into competitor pricing, distribution, digital presence, and customer reviews.
Learn moreB2B / B2C Panels
Access quality-validated panels — 2.5L+ consumers and 15k+ business decision-makers.
Learn moreMore than a research agency — your local intelligence partner
Founded in 2012, Maple Voice has grown into one of India's most trusted fieldwork specialists. We combine traditional on-ground mystery audits with modern data collection, covering 42+ cities and 15 regional languages.
- 250+ field executives across India
- ISO 20252 aligned processes
- 98% client retention rate
- 15+ years average leadership experience
42+ cities · 15 languages
HOW WE WORK
Research in 4 simple steps
1
Understand
We dive deep into your business objectives and research questions.
2
Design
Custom methodology crafted for your target audience and budget.
3
Execute
On-ground or online fieldwork with real-time quality checks.
4
Deliver
Actionable insights delivered via dashboard, report, and presentation.
2012
Founded
500+
Projects
42+
Cities
98%
Retention
"Maple Voice's mystery audit program gave us visibility into our retail operations that we never had before. Their detailed reports with photo evidence helped us improve store compliance by 35% in just 6 months."